We strive to deliver your ARKH jewellery quickly and securely.
Radiance Collection
● Production & Dispatch: Made to order. Allow 2–4 weeks for crafting
and quality checks.
● Australian Shipping: Free shipping on all orders via Australia Post or
DHL Express (fully tracked).
● International Shipping: Free Shipping. We ship via DHL Express/
Australia Post International with tracking. Delivery typically within 5–10
business days after dispatch.

Everyday Collection
● Processing: Ready to ship. Orders leave our warehouse within 1–3
business days.
● Australian Shipping: Flat rate $9.95 AUD. Free standard shipping on
orders over $75 AUD. Express shipping at $12.95 AUD (free over $250
AUD).
● International Shipping: Flat rate $25 AUD. Free over $250 AUD.
Shipped via Australia Post International with tracking.

Heritage Collection (via Etsy)
● Processing: Orders dispatched in 3–5 business days as stated on
Etsy listings.
● Shipping: Free worldwide shipping. Tracking details sent through Etsy
once your order ships. Delivery times vary by country.

General Notes
● You will receive an email with tracking information once your order
ships.
● We are not responsible for carrier delays, customs holds, or forcemajeure events.
● If your parcel is lost or damaged in transit, contact us within 48 hours
of the expected delivery date.